Terms of Service

Last updated: June 10, 2026

These Terms of Service (the “Terms”) govern your access to and use of the websites, mobile applications, and related services (collectively, the “Services”) operated by Company Issued (“Company Issued,” “we,” “us,” or “our”), including the city-based local discovery platforms 419 Toledo (419TOL), 313 Detroit (313DET), and 513 Cincinnati (513CIN). These Terms also constitute the End User License Agreement (“EULA”) for our mobile applications.

Please read these Terms carefully. By creating an account, downloading, installing, or using the Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, do not use the Services. These Terms contain a limitation of liability (Section 13) and a dispute resolution provision (Section 16) that affect your legal rights.

1. Eligibility

You must be at least 13 years old (or the minimum age required in your jurisdiction) to use the Services. If you are under 18, you may use the Services only with the involvement and consent of a parent or legal guardian. By using the Services, you represent that you meet these requirements and that the information you provide is accurate.

2. Your Account

To access certain features you must create an account. You agree to provide accurate information, keep it up to date, and keep your password secure. You are responsible for all activity that occurs under your account. Notify us immediately at support@companyissued.com of any unauthorized use. You may delete your account at any time within the app (Settings → Account → Delete Account).

3. License to Use the Services

Subject to these Terms, Company Issued grants you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to download and use the applications and Services for your personal, non-commercial use (or, for organizers and businesses, to manage your own listings as permitted). This license is granted to you and not transferred to you, and we reserve all rights not expressly granted.

4. The Services; Local Discovery Feed

The Services provide a local discovery platform that surfaces events, places, businesses, and happenings. Listings may be self-published by users and organizers or compiled by Company Issued. We do not guarantee the accuracy, completeness, timeliness, availability, pricing, or safety of any event, venue, business, or third-party listing. Tickets and purchases for third-party events are handled on third-party sites; we link out and do not process those payments and are not a party to those transactions. Your dealings with organizers, venues, businesses, and other users are solely between you and them.

4.1 Check-ins, attendance, and personalization

The Services let you check in to venues and events and earn points and badges. When you check in, you authorize us to record that check-in and maintain your attendance history, and to use it to personalize your recommendations and operate features like the passport and leaderboards, as described in our Privacy Policy. Your attendance history is private to you and is not shown to other users; in public or social features you are identified only by your @handle. You are responsible for checking in honestly and only where you are actually present, and we may remove points, badges, or check-ins obtained through inaccurate or fraudulent activity.

5. User Content

5.1 Your content

“User Content” means anything you submit, post, or upload — including events, photos, images, text, reviews, comments, and listings. You retain ownership of your User Content. By submitting User Content, you grant Company Issued a worldwide, non-exclusive, royalty-free, transferable, sublicensable license to host, store, reproduce, modify (for formatting and display), publish, publicly display, distribute, and use your User Content in connection with operating, promoting, and improving the Services. This license continues for content you have shared publicly even after you stop using the Services, to the extent others have interacted with or shared it.

5.2 Your responsibilities

You represent that you own or have the necessary rights to your User Content and that it does not violate any law or third-party right. You are solely responsible for your User Content and the consequences of posting it.

5.3 Moderation

To keep the feed trustworthy, new authors and certain content may be routed through review before publication. We may, but are not obligated to, monitor, review, remove, or refuse any User Content, and may suspend or terminate accounts that violate these Terms, in our sole discretion and without liability.

6. Acceptable Use

You agree not to:

• violate any law or regulation, or infringe the rights of others;
• post content that is false, misleading, fraudulent, defamatory, obscene, hateful, harassing, threatening, or that promotes violence or illegal activity;
• post spam, clickbait, or repetitive or unauthorized commercial content;
• impersonate any person or organization, or falsely claim ownership of an event, venue, or business;
• upload viruses or malicious code, or interfere with or disrupt the Services;
• attempt to gain unauthorized access to accounts, systems, or data;
• scrape, harvest, or use automated means to access the Services except through our authorized, API-keyed partner interfaces;
• reverse engineer, decompile, or disassemble any part of the Services except to the extent permitted by law;
• use the Services to collect or store others’ personal information without consent.

7. Organizer, Business, and Paid Features

Some features — such as claimed event or venue pages, boosted placement, and partner access — require verification of ownership and/or a paid subscription. Subscriptions and paid features are billed through our payment processor (Stripe) and, where purchased through a mobile app store, may be billed through that app store. Unless stated otherwise, subscriptions renew automatically until cancelled, and you authorize recurring charges. You can cancel as described at the point of purchase or in your account settings; for app store purchases, manage and cancel through your app store account. Fees are non-refundable except as required by law or expressly stated.

8. Intellectual Property

The Services, including the Company Issued and city wordmarks (such as the stacked 419/TOL, 313/DET, and 513/CIN marks), logos, software, design, text, and graphics (excluding User Content), are owned by Company Issued or its licensors and are protected by intellectual property laws. Except as expressly permitted, you may not copy, modify, distribute, sell, or create derivative works from any part of the Services.

9. Copyright (DMCA)

We respect intellectual property rights. If you believe content on the Services infringes your copyright, send a notice with the information required by the Digital Millennium Copyright Act to legal@companyissued.com. We may remove infringing content and terminate repeat infringers.

10. Third-Party Services

The Services rely on and link to third-party services (including hosting, authentication, payments, ticketing, and app stores). Your use of those services is governed by their terms and policies. We are not responsible for third-party services or content.

11. Termination

You may stop using the Services and delete your account at any time. We may suspend or terminate your access at any time, with or without notice, if you violate these Terms or if we discontinue the Services. Upon termination, the licenses you grant in your public User Content and the provisions that by their nature should survive (including Sections 5, 8, 12–16) will survive.

12. Disclaimers

THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE, OR THAT ANY LISTING, EVENT, OR INFORMATION IS ACCURATE OR RELIABLE. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES, SO SOME OF THE ABOVE MAY NOT APPLY TO YOU.

13. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, COMPANY ISSUED AND ITS OFFICERS, EMPLOYEES, AND AGENTS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, DATA, GOODWILL, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR RELATED TO YOUR USE OF THE SERVICES. OUR TOTAL LIABILITY FOR ANY CLAIM RELATING TO THE SERVICES WILL NOT EXCEED THE GREATER OF (A) THE AMOUNTS YOU PAID US IN THE 12 MONTHS BEFORE THE CLAIM, OR (B) USD $100. SOME JURISDICTIONS DO NOT ALLOW CERTAIN LIMITATIONS, SO SOME OF THE ABOVE MAY NOT APPLY TO YOU.

14. Indemnification

You agree to indemnify and hold harmless Company Issued and its officers, employees, and agents from any claims, damages, liabilities, and expenses (including reasonable attorneys’ fees) arising out of your User Content, your use of the Services, or your violation of these Terms or any law or third-party right.

15. Changes to the Services and Terms

We may modify, suspend, or discontinue the Services at any time. We may also update these Terms; if we make material changes, we will update the “Last updated” date and, where appropriate, provide notice. Your continued use after changes take effect constitutes acceptance of the updated Terms.

16. Governing Law and Dispute Resolution

These Terms are governed by the laws of the State of [insert governing state, e.g. Ohio], without regard to its conflict of laws rules. Subject to applicable law, any dispute will be resolved in the state or federal courts located in [insert county/state], and you consent to their jurisdiction. Where permitted, you and Company Issued agree to resolve disputes on an individual basis and waive the right to participate in a class action. Nothing in these Terms limits rights you may have as a consumer under mandatory local law.

17. Apple App Store — Additional Terms (EULA)

The following additional terms apply to applications you download from the Apple App Store (each, an “App”). In the event of any conflict between these terms and the rest of the Terms with respect to such an App, these terms govern for that App:

• Acknowledgement. These Terms are concluded solely between you and Company Issued, and not with Apple. Company Issued, not Apple, is solely responsible for the App and its content.
• Scope of License. The license granted for the App is limited to a non-transferable license to use the App on any Apple-branded products that you own or control, as permitted by the Usage Rules set forth in the Apple Media Services Terms and Conditions.
• Maintenance and Support. Company Issued is solely responsible for providing any maintenance and support for the App. Apple has no obligation to furnish any maintenance and support services.
• Warranty. Company Issued is solely responsible for any product warranties, whether express or implied by law, to the extent not effectively disclaimed. If the App fails to conform to any applicable warranty, you may notify Apple, and Apple will refund the purchase price (if any) for the App; to the maximum extent permitted by law, Apple has no other warranty obligation with respect to the App.
• Product Claims. Company Issued, not Apple, is responsible for addressing any claims relating to the App or your use of it, including: (i) product liability claims; (ii) any claim that the App fails to conform to any applicable legal or regulatory requirement; and (iii) claims arising under consumer protection, privacy, or similar legislation.
• Intellectual Property Rights. In the event of any third-party claim that the App or your use of it infringes that party’s intellectual property rights, Company Issued, not Apple, will be solely responsible for the investigation, defense, settlement, and discharge of any such claim.
• Legal Compliance. You represent and warrant that you are not located in a country subject to a U.S. Government embargo or designated as a “terrorist supporting” country, and that you are not listed on any U.S. Government list of prohibited or restricted parties.
• Developer Name and Address. Any questions, complaints, or claims regarding the App should be directed to Company Issued at support@companyissued.com and [insert business mailing address].
• Third-Party Terms. You must comply with applicable third-party terms of agreement when using the App.
• Third-Party Beneficiary. You acknowledge and agree that Apple and Apple’s subsidiaries are third-party beneficiaries of these Terms as they relate to your license of the App, and that Apple will have the right (and will be deemed to have accepted the right) to enforce these Terms against you as a third-party beneficiary.

18. Google Play — Additional Terms

If you download an App from Google Play, your use is also subject to the Google Play Terms of Service. These Terms are between you and Company Issued only, and not with Google. Company Issued, not Google, is solely responsible for the App and its content.

19. Miscellaneous

These Terms, together with the Privacy Policy, are the entire agreement between you and Company Issued regarding the Services. If any provision is found unenforceable, the remaining provisions remain in effect. Our failure to enforce any provision is not a waiver. You may not assign these Terms without our consent; we may assign them in connection with a merger, acquisition, or sale of assets.

20. Contact Us

Company Issued
[insert legal entity name]
[insert business mailing address]
Email: support@companyissued.com

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